Frequently Asked Questions

Your guide to shopping with Vape Town

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while express shipping options are available at checkout for 1-2 day delivery.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare fit, as our streetwear styles often feature an oversized aesthetic.

Are your products ethically sourced?

Yes, Vape Town is committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and use eco-friendly materials whenever possible.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking page to monitor your package's journey.